User guide

User guide

Practical guides for working with the main QMPlus product areas.

The user guide is the main operational reference for QMPlus. Use it when you need to understand what a module does, how users work inside it, and which administrative settings affect the result.

Product areas

The guide covers the core areas used by operational teams:

  • Dashboards for monitoring work, KPIs, and reporting views.
  • Cases and Cases board for handling messages, actions, documents, hearings, audits, and board-based work.
  • Documents and Document administrator for document libraries, metadata, publication, and document control.
  • Reports for extracting and reviewing operational data.
  • Activity plan for calendar-based planning and scheduled work.

Administration areas

Administrators should use this section to understand departments, users, user types, roles, categories, forms, questionnaires, task templates, workflows, rules, tokens, preferences, and marketplace packages.

Suggested reading

If you are setting up a new tenant, start with departments, users, roles, categories, forms, workflows, and dashboards. If you are supporting end users, start with dashboards, cases, documents, reports, and questionnaires.