User guide

Administrator/User

A user guide for working with users. We cover how to create and modify users.

This section deals with managing users in the system.

Clicking on the Administrator/User gives access to the list of users.

User List

User list overview
User list overview

The user list shows you all the available users in the system. In this view, you can choose between seeing the Active, Inactive, and All users.

The search field allows you to perform a free-text search to filter the users you currently see by first, middle, or last name, as well as email and phone number.

Clicking the filter button lets you narrow the search even more, as shown below.

Filter users
Filter users

The options for filtering are as follows.

FilterDescription
VisibilityOnly show users in the All departments, This department, or Only child departments
User typeShow only users who have the specific user type
Permission/RoleShow all users who have a specific permission/role

All these filters can be combined to limit the search even more.

New workflow dialog
New workflow dialog

Create User

General Settings

New workflow dialog
New workflow dialog

The create user dialog lets us create new users for the system, and specify their user types as well as custom permissions. Finally, we can adjust the notification settings.

The following are available.

FieldRequiredDescription
UsernameXThe login username for the user (must be unique in the system)
PasswordXThe user’s password
Confirm passwordXConfirm the password in this field
First nameXThe first name of the user
Middle nameThe middle name of the user
Last nameXThe last name of the user
LanguageXThe user’s preferred interface language
EmailXThe user’s email
PhoneThe user’s phone number
CommentAny commentary on the user, such as additional information about the user created.

Once these fields are filled in, we have to assign at least one department and user type combination. Click on the Types and Permissions Tab.

Avatar

We can modify the avatar for the user by clicking on the avatar circle. Options here are changing the background color, uploading an image, or capturing an image with the webcam.

Choose color of avatar or upload/webcam
Choose color of avatar or upload/webcam

Below, we can see the dialog where we can upload an image or use the webcam (requires the user to give permissions to access the camera).

Upload image or take webcam snap
Upload image or take webcam snap

Once you have uploaded an image or taken a photo with the webcam, you can adjust the capture area and set the result.

Adjust avatar image
Adjust avatar image

Department and User Types

Department and user type view
Department and user type view

Every user needs at least one department and user type combination added to it. A user can have multiple combinations of department and user type, but no duplicated roles.

For example, an administrator might have two combinations.

For the top department, they might be an administrator. At the same time, they are an employee in another department.

Select department
Select department
Select user type
Select user type

The effect of having multiple combinations of department and user type will lead to a dialog when logging in, allowing you to pick which combination you are going to log in as.

Change department and user type
Change department and user type

You also get access to changing your department/user type combination in a pull-down menu on the top right. Clicking on one of the combinations will change your view of the application, allowing you to switch from, for example, an employee view of the organization to an administrator view.

Custom Permissions/Roles

Custom permissions/Roles
Custom permissions/Roles

Besides setting combinations of department and user type, you can also add user-specific permissions/roles. This allows you to control the permissions of a specific user in a fine-grained manner, using the user type as a starting point.

Notifications

Notification Tab
Notification Tab

In the Notifications tab, you can set the notification settings for the user.

User Substitutions

List View

Substitutes list
Substitutes list

The User Substitutions tab allows us to create substitutions for employees, enabling us to delegate responsibility to other users for a specific amount of time.

Substitutions can be used to delegate responsibilities in cases such as vacation, medical leave, or parental leave.

As seen from the listing, we get a complete list of the substitutions.

This lets us know the person being substituted, who is substituting the person, what combination of department and user type the substitution applies to, and finally the duration of the substitution.

If we decide to delete a substitution entry, we have two scenarios.

  1. If the period is not active, the whole substitution is deleted.
  2. If we are already in the substitution period, it’s cut short (end date is modified to the current date and time).

Create Substitute

New workflow dialog
New workflow dialog

We can create substitutions of a user by another easily. First, select the user to be substituted. This will then show you their list of department and user type. Pick which combination you wish to substitute. Then select the substituting user and set the period the substitution is in effect. Finally, click Save to create the substitution rule.

A substituting user will now see the additional department and user type combination show up in the list of available options when logging in.

Data routed to the original user will now also be routed to the substitute user instead of the original user.